Contact HDQGen
Write to the HDQGen team if you need help with the app, have a question, or want to send feedback. HDQGen is the local AI studio for chat, images, video, music, and a coding agent. It runs on your own computer.
The support email is info@hdqgen.com. Use that address for help with install, with Windows or Linux, or with a problem in chat, images, video, music, or the agents.
A clear note is easier to answer. Say whether you use Windows or Linux. Say what you were trying to do, and what you saw instead. If the question is about price, the app is a one time payment of $29.99. There is no subscription. That fact is also on HDQGen pricing.
Before you write
Many common questions are already answered. The HDQGen FAQ covers the one time price, offline use, CPU and GPU support, Windows and Linux, privacy, coding skill, graphics cards, and posting videos. The getting started guide covers install and the first chat, image, video, and song.
If the app will not start, check the system needs on the download page. Windows 7 or later, 64 bit, is supported, and Linux is supported. The app works on a CPU or a GPU. A slow video on a CPU can be normal, because video needs more power than chat.
Your chats, images, videos, and files stay on your device. Do not send private project files in an email unless you mean to share them. A short description of the problem is enough for a first note.
Social pages
You can also find HDQGen on these pages. They are public pages, not a private support inbox. For help with your copy of the app, email is the direct path.
Product details are on the HDQGen home page and the features page. The HDQGen blog has longer guides if you want to read before you write.